Hotel Management System (Features) >>
  • FRONT OFFICE MANAGEMENT:

    The core Athithi system includes a complete reservation module designed for use while the guest is on the phone. Reservations can be made for a single room or multiple rooms to accommodate the requirements of an individual guest, family, group, or large conference. The system finds available rooms for a given date in the future, checks the past guest file, calculates rates and displays packages, all within seconds. Extensive yield management capabilities are available to help maximize average daily rate and occupancy.

    • Comprehensive Current Room Status at a glance:
      - Vacant & Occupied Rooms
      - Expected & Actual Arrivals / Departures of the Day
      - Room Availability by Room Types / Room
      - Guest Expected / Blocked Rooms / Compliment
      - Interfacing with Electronic Door Locks
      - Rate Setup by Room Type and Season
      - Market Segment Configuration
      - Discount Control Option
    • Reservation:
      - Instant Access to Central & Group Reservation
      - Single Guest Reservation & Room Sharing
      - Unlimited future Reservations for all Inventory Types
      - Room Pre-Assignment for Reservations
      - Group Blocking and Management Facility
      - Multiple Folios Capability per group and group members
      - Fast Entry function for rooming lists
      - Ability to set up group, travel agent and multiple commission rates
      - Integrated with central billing & A/R to handle folios and settlements
      - Shares room inventory assignment, with variable arrival dates
      - Overbooking allowed on global and room type basis
      - Customer relation & bulk mailing support
      - Detailed retention of guest history
      - Rate Element
    • Front Desk:
      - Automated registration card printing
      - Fast group check in / check out function
      - House transfer / shift change
      - Flash report / Manager report
      - Passerby
      - Swift checkout
      - Advance folio
      - Blocked rooms / Management rooms
      - Un-limited bill splitting
      - Room upgrading with auto folio transfer
      - Guest messaging
      - Voice mail interfacing
    • Billing:
      - Ability to retain folio history and re-print folios
      - Automatic recognition of advance deposits on check-in
      - Integrated with common billing and A/R to handle guests and groups
      - Ability to generate multiple bills from single folio
      - Automatic posting of room charges with variable frequencies
      - Automatic taxes posting and exemptions control
      - Daily charges with or without automatic break option
    • Night Audit:
      - Authentication, Initiating and Completion of Night Audit Processing
      - Accounts Receivable & payable
      - Automatic release of rooms on cut off date
      - City ledger transfer
      - Cashier report
      - Collection summary
      - Guest ledger balance
      - Guest tracking / history
      - Detailed retention of guest history for management
      - Ability to track the previous details of the guest
      - Complementary Issues
      - Revenue and Payments Posting Controls

  • TELETRACK (CALL ACCOUNTING) MANAGEMENT:

    TeleTrack is real time call accounting software designed and developed to monitor and control telecommunications in an organization. It gives a detailed summary of incoming and outgoing calls, duration of calls, cost of calls, instantly and generates many reports automatically. It helps the management to study the Tele-flow pattern and to take effective measures Effectively using the GUI interface, TeleTrack provides a flexible interaction between the user and the software. Every detail of the ‘who, where and when’ of incoming and outgoing calls is easily accessible with the help of TeleTrack

    • Telephone ( Call Accounting):
      - Room Wise Telephone Bills
      - Call / Tariff Comparison Facility
      - Local Metering
      - Account for every call with easy-to-use interface
      - Allows multiple telephone vendors
      - Each line you can fix different tariffs
      - Budgeting specifically for a department
      - Customizable query manager
      - Extension unlocking/locking on check in / out*
      - Schedule wake up calls*
      - Update room status in system directly from room extension*
      - Set DND indicators from reception PC or room extension*
      * Not all PABXs support these features

  • BANQUETING (SALES & CATERING) MANAGEMENT:

    The Banqueting system handles reservations for banquet functions and meetings will all the necessary arrangements and accessories. F&B components can be selected and included for the functions. Contracts, advances and billing in user specific formats are possible.

    • Banqueting( Sales & Catering ):
      - Function dairy
      - Lobby banner
      - Strong & flexible reservation
      - Detailed retention of customer history for management reporting & analysis
      - Hall seating arrangements / min / max covers
      - Intelligent banquet space pickup based on PAX and or seating arrangement
      - Customised and predefined menu option
      - Flexible rate option
      - Split billing with detailed or consolidate option
      - Advances and extra charges
      - Combine more than one banquet for the same event
      - Multiple search criteria to locate reservation
      - Booking Banquet Space, F&B and other Accessories
      - Booking charts and availability screens
      - Forecasts and menu planning
      - Menu cards for package rates
      - Option to charge Hall rent or waive it
      - Assign Managers and staff to each function
      - Menu Cards for fixed package options
      - Letters, contracts

  • FINANCIAL ANALYSIS AND MANAGEMENT:

    • Financual Analysis:
      - Budgeting
      - Bank reconciliation statement
      - detailed / consolidated trail balance
      - Profit & Loss account
      - Vertical / horizontal balance sheet
      - Group / ledger summary details
      - Monthly ledger summary with graphical representation
      - Month wise cash in flow / out flow statement with graphical representation
      - Debtors / creditors ageing analysis
      - Customized reminders of debtors / creditors with bills details
      - User authentication
      - Cheque tracking

  • FOOD & BEVERAGE MANAGEMENT:

    • Food & Beverage:
      - Supports regular, direct & counter sales functioning
      - Global menu concept
      - Menu groups / sub group
      - Option to set up multiple price for same menu at multiple locations
      - Supports reservation & room service
      - Instant KOT options in a single key stroke
      - Void / amend / transfer KOT
      - Search KOT
      - N.C. KOT costing
      - Remote kitchen printing
      - Food Costing
      - Cost and Sales budgets
      - Stock maintenance at the Bar / Kitchen
      - Daily, weekly or monthly stock entry and variation reports
    • Billing:
      - Flexible settlement methods
      - Supports direct billing
      - Split and transfer bills
      - Item based split billing
      - Modify / void bills
      - Multiple tax structure
      - Customized discount structures
    • Mis:
      - Sales day book / collection summary
      - Settlement summary
      - Income head wise sales
      - Tax collection
      - Bill / cashier summary
      - NC kot detail
      - Cash shift details
      - User management
      - Order taking devices
      - Interfaces to Touch Screens, POS Terminals etc.
    • Some of important POS reports:
      - Sales Daybook - user defined report
      - Settlement summaries by cashier
      - Tax related reports
      - Popularity analysis report
      - Open-item sales report
      - In house consumption by department, group and date wise
      - Table and steward wise summary
      - Discount register and summary
      - Tips settlement summary etc.
      - Multi Restaurant order/billing operation using a common station
      - Single Key (hot keys) for Billing frequently used menu items
      - Direct Bill option for Room Service
      - Guest attributes like VIP/ Complimentary; Likes/Dislikes display while   Guest Room Service order screen operates
      - Splitting of quantity during Billing
      - Splitting of Bills during Bill print
      - Attributing discounts and tax exemption at Bill level
      - Linking Multiple Tables for a consolidate Bill
      - Direct postings to - Front Office Folios / A/R Accounts / Staff Accounts
      - User defined Bill print formats for different outlets
      - User defined Sales Reports
      - Modifiers and remote printers of KOT / NCKOT
      - Table Transfers/Session Transfers
      - KOT Audit
      - Multiple grouping of Menu Items
      - Points of Sale Guest History
      - Selective Bill print option on Split Bills
      - Auto initialization of Bill numbers as per user request
      - Interfaced to F & B Costing modules
      - Flexibility in attributing unique taxes to specific restaurants
      - User - defined text printing on bill
      - Statistical and Analytical reports
    • Other features of the F&B Costing module include:
      - Inter kitchen transfers (issued to one kitchen but used by another)
      - Inter cost transfers (between food to beverage)
      - Item transfers (converting an item from one state to another)
      - Standard v/s Actual consumption
      - Cost and Sales budgets
      - Stock maintenance at the Bar / Kitchen
      - Daily, weekly or monthly stock entry and variation reports

  • MATERIAL MANAGEMENT:

    Athithi has a strong inventory module working in tandem with the production module in order to capture the consumption of raw material and consumables, movement of stock through work in progress, production of finished goods,tracking of scrap and availability of stock with the Job Worker, etc.

             - Multiple costing methods
             - Receipt / issue / adjustments
             - Vendor price history
             - Supports requisition procedures
             - Item transfer between cost centers
             - Yield management
             - Auto calculation of semi finished item price
             - Stock ledger / register
             - Item transaction history
             - Daily consumption details
             - Stock about to expire / re-order
             - Budgeting
    • Purchase:
      - Purchase indents
      - Purchase orders
      - PO / requisition pending
      - Local purchase
    • Receiving:
      - Goods receipts against purchase
      - Orders / contract / direct
      - Item rejection / return

  • HOUSE KEEPING & LAUNDRY MANAGEMENT:

    The housekeeping module caters to the managing of rooms – cleaning and out of order rooms, tracking discrepancies in room status etc. A Laundry billing sub module allows billing guest laundry directly to the rooms as well as controlling laundry rates.

    • House Keeping & Laundry:
      - Guest laundry
      - Hotel laundry
      - Material receipt notes
      - Extra bed delivery note
      - Extra linen bill
      - Staff uniform laundry challan
      - Guest laundry order
      - Guest laundry bill
      - Credit notes - laundry dues
      - Stock position in stores
      - Linen in rooms
      - Stock position with laundries
      - Stock position in pantries
      - Stock position at service locations
      - Schedule of material receipt notes
      - Daily stock
      - Suppiles
      - Bills
      - Collection

  • SALES & MARKETING:

    The Sales and Marketing Module works in close tandem with the Front Office System and Back office systems exchanging revenue and payment information. Sales managers get a complete look at each company’s performance not only in terms of Room nights and Revenue but also on each company spending patterns, payment history, frequent visiting guest and more.

    Workflow automation for sales managers to maintain meetings schedules and follow-ups.

    • Sales & Marketing: - Company & Travel agent Profiles
      - Company specific Rates and Amenities
      - Company specific Cancellation and Retention policies
      - Individual Company Budgets and Forecasts
      - Workflow automation for Sales managers
      - Business lost entry to record lost business
      - Comparative market share analysis
      - Company letters and mail merge

  • HUMAN RESOURCE & PAYROLLG:

    Option to follow the entire recruitment process. It begins with a need to fill a position, which is entered into the system by each department head and then picked up by the HR department. Application details can be fed into the system and can be filtered and short- listed based on various criteria. Interview scores are maintained, Offer letters printed and employees recruited.

    • Human Resource & Payrollg:
      - Daily attendance department wise including shifts
      - Supports multiple departments / years
      - Attachable with swipe machines / thumb scanners
      - Attendance pay slip processing on daily, weekly & monthly basis
      - Salary advance
      - Long term loans
      - Investment records
      - Location wise salary slip & reports
      - Employee history with employee identity photo & social security
      - Instant tracking of loans and salary advances
      - Supports quick retrieval of various types of leaves per employee
      - Leave application reports
      - TDS payment entry
      - EL/SL/CL leave details and encashment
      - Support pf & esi details of the employees
      - Support employee insurance policies
      - MIS report
      - Electronic forms

  • MAINTENANCE:

    The maintenance module allows you to profile all engineering equipment in the property by location and attach a list of spares that are required. Maintenance schedule dates can be pre defined. Vendor / Manufacture’s details are part of the equipment information.

    • Maintenance:
      - Equipment profiles
      - Equipment History
      - Preventive maintenance schedules
      - Employee shift scheduling
      - Job orders
 
   
  Ryancom Technologies Inc, 2004 All rights reserved